FAQ’s

Residents of Bradford West Gwillimbury or Innisfil can request three (3) types of Police Record Checks.

Before you apply, ask your organization which Police Records Check you need to apply for…

If you currently live outside of Bradford West Gwillimbury or Innisfil, you CANNOT request a records check from the South Simcoe Police Service. You will need to attend your local police service.

Record check results will be provided to you in an electronic format. The digital signature is a unique identifier and combination of personal information that certifies the PDF is original and authentic.

1. An electronic record check is sent to the applicant’s email address as a PDF attachment.

2. Using a PDF reader (e.g. Adobe Acrobat), open the PDF.

3. Confirm all information is accurate.

4. Depending on the software you are using, at the top of the PDF’s first page, you will see:

5. In the result portion, there will be a box selected with an ‘X’ inside indictating your record results.

6. At the bottom of the second page, you will find the digital signature from South Simcoe Police Service.

7. Select the Click here to verify Digital Signature. This will open a ‘Signature Validation Status’ box as shown.  You will be able to see here that the document has not been modified since it was certified.  This certifies the record check is authentic.

8. Confirm the Date Completed and Badge Number fields are filled in.

1. An electronic record check is sent to the applicant’s email address as a PDF attachment.

2. Using a PDF reader (e.g. Adobe Acrobat), open the PDF.

3. Confirm all information is accurate.

4. Depending on the software you are using, at the top of the PDF’s first page, you will see:

5. In the result portion, there will be a box selected with an ‘X’ inside indictating your record results.

6. At the bottom of the second page, you will find the digital signature from South Simcoe Police Service.

7. Select the Click here to verify Digital Signature. This will open a ‘Signature Validation Status’ box as shown.  You will be able to see here that the document has not been modified since it was certified.  This certifies the record check is authentic.

8. Confirm the Date Completed and Badge Number fields are filled in.

Please check your spam email folder for the code.  If you are still having issues, please contact Rogue Data Support at 905-952-0838.

You can apply online as long as you have a bank account, credit history and the ability to pay online. We use Equifax to verify your identity. If you are unsuccessful in your Electronic Identity Verification (EIV), you may still complete your application online, however you will still need to come in person and have your identification verified (see below). As a volunteer, you will need an electronic, scanned or .pdf copy of the organization’s capacity letter to attach to your application.

No, Vulnerable Sector screening checks are only valid for the specific employer/position for which it was conducted due to the potential Ministerial disclosure, and are not likely to be accepted by another Vulnerable Sector employer.

To submit an application online, and in order to use the Electronic Identification Verification process, you are required to have a bank account and credit history. This is NOT a credit check.

Applicants whose identity cannot be verified electronically will be required to submit an application in person at 2137 Innisfil Beach Road, Innisfil or 81 Melbourne Drive, Bradford West Gwillimbury.

If you are unsuccessful the FIRST time, you can try a second time.

Following that, if you are still unsuccessful in your online Electronic Identity Verification check, you can visit us in person.

Before you get started online, you will need:

• A computer with an internet browser and an email address

• A bank account and credit history to complete the online Electronic Identity Verification process

The SSPS uses Equifax, which uses your credit information to confirm your identity. To learn more about Equifax, please visit their website. If you are unsuccessful in your online Electronic Identity Verification check, you may still apply in person.

An electronic copy of your volunteer capacity letter (this may be scanned or attached as a .pdf)

If you are a volunteer, you will be asked to attach a scanned or .pdf version of your volunteer letter. It must clearly indicate the organization that you will be volunteering with, on organization letterhead and signed by the volunteer organization. Illegible or incomplete letters will be rejected and you will be notified that you must reapply.

Results stemming from Record Check applications will be returned to you via Email (Softcopy).

Email (Softcopy)

We will email you a PDF version.

There are three (3) types of Police Record checks. These include a (1) Criminal Record Check (CR), a (2) Criminal Record and Judicial Matters Check (CRJM), and (3) a Vulnerable Sector Check (VS). Which form you fill out depends on the organization requesting the Police Record Check, your status as an employee or a volunteer, and if you are working directly with vulnerable persons.

Your privacy is protected. Once your identity is verified, we will authenticate your identity each time you login.  A special authentication key is sent to you each time you want to log in. This special key changes every time. It allows us to confirm it is person with a known email address that is requesting access and not automated ‘bot’ or someone who does not have access to your email address.

All questions relating to the Online Background Web Application will be directed to (i.e. difficulty logging in/online payment issues) Rogue Data Corporation:

• Email 
• Voicemail at (905) 952-0838

Emails and Voicemails will be responded to within 24 hours between 0900-1700 hours Monday-Friday (excluding Statutory Holidays)

All questions related to Background Clearance process, forms and all other questions will be directed to:

Police Record Checks
Information Services Unit
South Simcoe Police Service
2137 Innisfil Beach Road,
Innisfil, Ontario
L9S 1A2

As per the Federal Youth Criminal Justice Act (YCJA) the release of youth records is not permitted.  Authorized release of a PRC containing youth records is legislated for federal, provincial or municipal governments only.  

Police services will only provide Police Record Checks to applicants under the age of 18 for government positions.

You will be contacted via email if fingerprints are required.  Please ensure you check your junkmail for correspondence.

Applicants who have a criminal record will be required to be fingerprinted so that the service can confirm a criminal record is held at the RCMP National Repository of Criminal Records.

If you are seeking employment and/or volunteering in a position of authority or trust relative to vulnerable persons you may be required to submit fingerprints to verify whether you have received a record suspension for a sexual offence contained within the RCMP National Repository of Criminal Records.

To apply for a police record check for an Adoption:

1. Apply online for a Criminal Record and Judicial Matters check.
2. You will receive an email with instructions on the fingerprinting process.   

Note

• Fingerprintsare required for all adoption requests and are submitted to the RCMP who will conduct the appropriate database searches.  These searches include any record suspensions as authorized for release by the Minister of Public Safety.

If fingerprinting is required as part of the process, there is a separate cost. The cost for Live Scan Fingerprinting for volunteers is $45.00.  The fee for Live Scan Fingerprinting for all other purposes is $90.00 – these prices include the $25.00 RCMP fee. 

You will be contacted via email if fingerprints are required.  Please ensure you check your junkmail for correspondence.

We offer Live Scan fingerprinting at the South Division location (81 Melbourne Drive, Bradford) Monday – Friday 8:30am-3:30pm.

The South Simcoe Police Service Police Record Check section can be reached by:

• Email 
• Telephone at (905)775-3311 or (705)436-2141, Extension 1992