Submitting a Complaint
To file a complaint about police officer conduct, you must use the Law Enforcement Complaints Agency (LECA) form by submitting a completed form that can be found on the LECA website. Note that complaints may not be considered if filed more than six months after the incident.
Agency Contact Guide
For complaints regarding police officer misconduct:
For complaints related to:
- Inadequate or ineffective policing
- Police service board member misconduct
- Other policing complaints (e.g., non-compliance with CSPA)
- Contact: Inspectorate of Policing
For issues with:
- Policies or procedures established by the Chief of Police
- Contact: Bradford West Gwillimbury / Innisfil South Simcoe Police Service Board
For complaints about Special Constables:
- Contact: Chief of Police
- Method: Fillable PDF form
- Send to:
- Mail: Chief of Police, South Simcoe Police Service, 2137 Innisfil Beach Road L9S 1A2
- Email: profstandards@southsimcoepolice.ca. (Attn: Chief of Police)
Types of Complaints
- Policies or services provided by the South Simcoe Police Service
- Conduct of a police officer from the South Simcoe Police Service
Information to Include in Your Complaint
In addition to your full contact information (name, address, phone number) and date of birth, please include:
- Who: The police service and/or specific officer involved (name, badge number, or description if known).
- Where: The location in Ontario where the incident occurred.
- When: The date(s) and time(s) of the incident.
- What: A detailed description of what transpired.
Additional Assistance
- Community Organizations: Many offer help with filing complaints and provide translation services.
- Legal Assistance: Not required, but a lawyer or legal clinic can offer advice and help.
- Police Stations: You can get assistance at any regional, municipal, or provincial police station.
Discipline Hearings
For details on disciplinary procedures, review the Community Safety and Policing Act. Visit the Tribunals Ontario website for more information.