Every year, we have millions of interactions; sometimes it’s as simple as sharing a friendly hello, other times it’s standing beside someone during one of the most difficult moments of their life. No matter the situation, open and respectful communication is at the heart of what we do.
We believe in being clear, consistent, and transparent so we can continue to build and protect the trust our community places in us. When concerns are raised, we listen, we care, and we are committed to thorough and fair investigations.
Different types of concerns are handled by different agencies. Use the guide below to ensure your complaint goes to the correct place.
When submitting your complaint, include:
For details on disciplinary procedures, see the Community Safety and Policing Act.